1. Chariot Energy does not manage your solar panels or battery energy storage system. We rely solely on utility reports for the excess credit volumes.
  2. Customers identified as net-exporters, individuals who produce more electricity than what their home consumes, could be subject to suspension and discontinuance of excess credits.
ABOUT CHARIOT ENERGY
How is Chariot Energy different?
Why is Chariot Energy entering the Texas market?
Who is Chariot Energy?
ACCOUNT MANAGEMENT
When can I renew my service with Chariot?
How can I renew my service with Chariot?
What Do I Do If I’ve Been Scammed or Receive a Suspicious Communication?
When can I expect my first bill, now that I’ve signed UP?
What if I forgot my online username and/or password?
BILLING
Do you offer a budget billing program?
What Do I Do If I’ve Been Scammed or Receive a Suspicious Communication?
Is there an early termination fee if I cancel service with Chariot Energy?
Why do I have TDU charges on my bill?
How do I set up automatic recurring payments?
Will I be charged a fee to switch from my current provider to Chariot Energy?
How do I sign up for paperless billing?
What are my payment options with Chariot Energy?
CONNECTION
What Do I Do If I’ve Been Scammed or Receive a Suspicious Communication?
What Do I Need to Tell My Current Energy Provider, if I Want to Switch to Chariot Energy?
Who Do I Contact If I Lose Power?
PLANS, PRODUCTS and SERVICES
What Do I Do If I’ve Been Scammed or Receive a Suspicious Communication?
How do I sign up for service with Chariot Energy?
Does Chariot Energy provide service in my area?
Does your energy product require homes and business to install panels on their property to reap the benefits of solar?
SOLAR BUYBACK
Who is eligible for a Solar Buyback plan?
What is a Solar Buyback plan?
What is the buyback rate for Chariot’s solar buyback plan?
How will I receive my credits?
How are real-time market rates determined, and where can I find them?
What can I expect to see as a credit on my electricity bill each month?

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